When a client texts in the middle of the night, it's not something I typically look forward to. I can remember the feelings of dread from way back when I took on problems and drama and folks with boundary issues. And I'm stoked to report- I can't remember the last time I had and strange late night texts from someone I'm working with. I'm proud of that.
So, to get one @ 2:32 a.m. was alarming to see clocked on my phone when I grabbed it to check the time this morning.
And the sweetest thing had come across.
"So, it's 2:30 A.M and I'm feeding the baby as I'm looking through old pictures and I found this one. Looking at our life at that moment and how excited we were for this new house, I would like to thank you once again for being the biggest part of our success. I will always hold you so dear to my heart because you were just the best person to work with and I still feel so grateful for everything you've done to help us and I thought I would let you know one more time! I hope you have a wonderful day today, Michelle!"
Because I am a total freak about communicating I had to respond.
"Before I could even open my eyes all the way this morning I saw your message. And I sat up in bed and I cried. I want you to know that a year ago at this time I was in a sad, scared place in my life. I wanted out of the business. I was miserable and struggling with where I was working. I began planning to go back to college and make a new career for myself. And then 2013 happened and instead of pulling the rip cord and trashing the years of hard work I had put in, I decided to cut ties with where I was, hunker down and strike out on my own. The whole while I have been building my "business" hoping to reach THIS type of meaningful relationship as my 'cha-ching.' This exact kind of experience for my clients, their families and even for myself has been my goal for wealth and success as a Realtor. I struggle still from time to time, to direct my efforts towards quality and not quantity as so many agents are encouraged to do. You have helped to make my dreams come true, as well. Just as all my friends and clients do. And I am so grateful to you and Lee & Hamza to have had the opportunity. My heart is full of gratitude to you for your message. L<3VE to you this week during the holidays. Squeeze that baby extra for me and know that I am here, always."
Happy Thanksgiving to all. As you're out there this week hanging with family, friends, eating, cuddling up on the couch, busting out your winter sweaters and trading in flip flops for closed toed shoes, I challenge you to do something that I pored over as I gulped down gratitude for breakfast this morning.
The power of your words and your gratefulness expressed is more impactful than anything else you will do at this exact moment. Find someone to say thank you to. A deep, meaningful thank you. Right now.
I hope my client who wrote this to me knows how much of an impact she made on me by sharing this. And I hope she knows she can text me any time of day she darn well pleases.
Til' next time.